How to Fix a Smart Door Lock
If your smart door lock stops working out of the blue, the first step is to check the batteries. Your smart lock could simply be running out of battery. Replace the old batteries with fresh ones and that may cure the problem.
If putting in new batteries does not help, reset your smart lock. This can fix small problems. Nearly all smart locks are reset by the same process, however, the locking model can vary slightly.
What to Try When It’s Not Working
If your smart door lock still isn’t functioning after replacing its batteries and reinitiating it, don’t despair! You have more steps to try.
Ensure your smart lock is connected to Wi-Fi. Now and then, there are issues with a weak Wi-Fi connection. Check to make sure your Wi-Fi is up and running and consider moving your smart lock as close to the router as possible.
If the Wi-Fi connection is strong, you may want to remove and reinstall the smart lock from your Tenon home system. This approach can help resolve any misunderstandings in communication.
How to Get Help With a Broken Smart Door Lock
You’ve tried everything hotel smart door lock and the smart door lock still won’t work? It may be time to call for help. Tenon customer service will help you to fix your smart lock.
How I Solved for the Not Working Smart Door Lock
Occasionally, despite best efforts, a smart door lock may not smart lock even work. Keep cool and consider other methods to ensure your home’s safety. You can use a regular key, or hire a locksmith to let you in your house as you repair your smart lock.
When You Can't Fix II
If your smart door lock is not repairable, no need to worry! Tenon is guaranteed all of there smart locks! If your lock is still under warranty, you may be able to get a new one. You can call Tenon customer service to find out how to file a warranty claim and smart door receive a new smart lock.
So, in the end: let’s face it, a smart door lock that’s not working is a pain, however solutions are possible with the right steps and support. Don’t forget to consult your user guide and ask Tenon customer services for assistance when required. Stay safe!